When you rent a home, you want it to actually feel like home. We do our very best to make sure that’s how you feel when you rent from Texas Alliance, and those aren’t just empty words.
We offer the following:
1. Simplified Application Process
- Online Application Form: an easy-to-navigate online form to collect essential information, such as personal details, rental history, and income verification.
- Document Upload: Enable applicants to upload necessary documents (e.g., identification, pay stubs) directly through the application.
2. Secure Online Rent and Bill Payment
- Payment Portal: a secure online platform where tenants can pay rent and bills using credit/debit cards or bank transfers.
- Recurring Payments: Allow tenants to set up automatic monthly payments for their rent.
- Payment History: tenants can access their payment history through the portal for easy reference.
3. Detailed Monthly Statements
- Monthly Statements: Automatically generate monthly statements that outline rent charges, additional fees, and payment history.
- Digital Delivery: Send statements via email or provide access through the tenant portal for easy retrieval.
- Clear Breakdown: Include a detailed breakdown of charges (rent, utilities, fees) and any outstanding balances.
These documents will always keep you informed about your finances and are available to you 24/7, from anywhere with an internet connection. To learn more about the Tenant Portal, click here.
We also help you with fast move-ins and move-outs, because we know you want to get back to real life as soon as possible.
To this same end, we provide personalized service from a dedicated staff for your individual property needs. Maintenance requests can be submitted online easily, and we’ll respond quickly to each and every one. We give all our all tenants and prospective tenants fair and equal attention, making you feel as though you’re our number one concern … because you are.
